Conditions of selling

1. PRICES

The prices of all products sold on the web site www.puntojewelry.com are given in Euro (€) and they include VAT. Punto Accessori srl always issues a valid hard-copy invoice and it travels with the goods or via mail.

2. AVAILABILITY

If the product is not available, the customer will be notified of the time required for the goods to come in.
If only some of the products ordered are out of stock, Punto Accessori srl pledges to immediately ship the goods in stock and to bear the costs for delivery of the remaining, back-ordered items.

3. ORDERS

To place an order on www.puntojewelry.com just click on the individual items present in the catalogue and add them to your “shopping cart”. When the process has been completed, the order confirmation process ensues and you are asked to indicate the method of payment. To use the site as a whole, you must fill in the mandatory fields in the registration form and obtain your user name and password which are to be used when making purchases.

4. PAYMENT

When confirming the order, the Customer is prompted to select one of the following modes of payment for the products and shipping costs:

– Credit Card or PayPal: Paying for your purchase on-line is simple and safe. From the technical point of view, we use the SSL protocol which applies the best information ciphering techniques for transmitting credit card data. The most common credit cards are accepted without any additional expense.

5. SHIPPING

Go to the Shipping Info page.

6. RIGHT TO CANCEL

As per Italian Legislative Decree no. 185 dated May 22, 1999 ― applying EEC Consumer Protection Directive 97/7 ― the purchaser has the right to withdraw or to return the purchased product and obtain reimbursement for the costs sustained.

This right is reserved to Consumers and not to Companies or Professionals.

Procedure to exercise the right to cancel

The right to cancel requires sending written notification by Registered Letter within 10 working days of receipt of the goods expressing the decision to return the goods and documenting the reasons. The Customer must pay for return shipping.

After receiving our confirmation, the products can be returned to our site within 10 working days of their receipt, shipped by courier ― to be paid by the Customer ― as long as they are intact.

The Customer must insure the shipment against theft and shipping damages for an amount equal to the value indicated on the purchase invoice. If not, we reserve the right to draw down any damages from the amount to be refunded.

Punto Accessori srl shall charge off, without any additional charges, the amount paid for purchase of the product (whether through credit card or bank payment). This is normally done at the time the product is received, and in all cases within 30 days of communication of cancellation. Any delays in accrediting the sums are the responsibility of the credit card companies or the banks in cases of bank payments.

This guarantee does not cover special items, commissioned or customized articles.

7. PRIVACY

Information in compliance with the law on privacy (art. 10 Italian law 675/96)

The information provided will be kept in our computerized files in full compliance with current Italian laws 675/96 and DM 318/99.

Providing personal information will be at the customer’s discretion. Such information is, however, necessary to complete the purchase or to access registration to the mailing list. Such data are used to fulfill the processes involved in completing service requests, for statistics and for performing internal market research, to provide information on our company, promotional offerings, sales and company advertising as well as for expediting the orders placed. The customer can, at any time and free of charge, exercise his rights outlined in the above-mentioned laws (access, correct, integrate, oppose, delete the data) by sending e-mail communication to our e-mail address.

We will not communicate the data provided to other companies (except those involved in shipping the items purchased) or use them for other purposes.

8. NEWSLETTER

Enroll in our mailing list and you will be kept constantly informed on what’s new on the site, all promotions or stock offerings. You will receive information regarding the most important trade shows where Punto Accessori srl will be exhibiting its products. To enroll in our mailing list, use the form on the Home page.

9. DISCLAIMER

Punto Accessori srl pledges to do its best to keep all information provided on the site and upon request fully accurate and up to date but we are unable to guarantee that the information is free of technical and typographical errors.

In preparing the images, great effort was made to ensure that the products, colors and dimensions correspond although we cannot ensure that they are an absolute perfect match as this depends on the settings and definition of the user’s monitor.

Creation of the site has taken into consideration the most common Hardware and Software platforms on the market but it cannot guarantee perfect functioning with each and every system and we cannot be held responsible for any consequences derived while navigating.

The site is free of obscene, racist or offensive texts or images and all reasonable safeguards have been adopted to prevent fraudulent access to our servers; however, we cannot guarantee total immunity from criminal actions nor be held responsible for any consequences of such incurred by those visiting the site.

We protect the personal information supplied in full compliance with European standards regarding privacy and we have adopted reasonable security measures to prevent access to the data stored on our computer. We cannot, however, guarantee total immunity to criminal actions nor can we be held responsible for any consequences of such.

We take utmost care in packaging the products for shipment and in checking the reliability and speed of the couriers entrusted with carrying our goods. We cannot, however, guarantee that there will be no shipping damage and/or guarantee the promptness of delivery nor can we be held responsible for any tangible or intangible damages that should arise.

We work diligently to process and expedite the various requests but we cannot guarantee that they are free of errors or delays nor can we be held responsible for any damages that could arise.